Developing Calls into Actions with a Voice Process Executive

Developing Calls into Actions with a Voice Process Executive

Job Description

Focus Skills:

Customer interaction has a personal and immediate future. The position of a voice process executive is more important than ever for service excellence because, despite the growth of digital channels, the human voice is still the most effective means of establishing trust, offering sincere help, and developing a personal connection with clients.

Desired Outcomes:

You will be in charge of handling a large number of incoming and/or outgoing calls. Understanding clients' requirements and offering efficient, first-call resolution will depend heavily on your outstanding verbal communication abilities, clear diction, and capacity for active listening and empathy. By precisely recording every encounter in our CRM system and upholding our dedication to customer pleasure, you will directly contribute to our metrics for efficiency and service quality.

Experience: 0 to 3 yrs

Salary: Based on Company Norms

Education: Any Basic Degree

Location: In And Around Chennai

Apply now to become an integral part of our growing team!

With Regards,

HR - Maria

88708 33430

infohrmaria04@gmail.com