Immediate Openings Voice Process Executive

Immediate Openings – Voice Process Executive

Full job description

Answering customer enquiries over the phone Handling customer complaints and resolving issues and conflicts Providing customer support and guidance Promoting the company’s products and services Engaging customers in positive conversations Upselling other products to customers. Handle incoming calls or chats to address customer queries Identify customer needs and determine solutions Offer accurate information about products and services Respond to customer complaints and develop solutions Record details of customer interactions, transactions, inquiries, and other information Update customer information including contact information and purchasing preferences

Job Types: Full-time, Fresher

Pay: 18k to 30k per month

Job Location: Chennai

Experience: 0 to 2 years

Benefits:

Cell phone reimbursement

Health insurance

Provident Fund

Work from home

Language:

Tamil (Preferred)

Regards,

Amirtha HR

85240-79811