Service Advisor
23rd May, 2024 at 13:52 Jobs Manama 12 views Reference: 20765Contact us
Location: Manama
Salary: Contact us
Automotive Service Advisor is a mid-level position responsible for identifying problems with automobiles, gathering information about warranties and service coverage, and drafting repair orders. Here are the key responsibilities and qualifications:
Responsibilities:
Listen to customers: Understand their issues and symptoms related to their vehicles.
Perform inspections: Narrow down the cause of the problem.
Verify warranty and coverage: Ensure accurate information for service.
Provide cost estimates: Explain expenses to clients.
Record information: Maintain a database of each visit.
Draft repair orders: Clearly outline all relevant details.
Collaborate with the team: Work with supervisors and repairmen to resolve issues promptly.
Qualifications:
2-3 years experience.
Ability to do estimates
Great customer service skills
Ability to lift up to 25-30 pounds
Excellent math and writing skills
Commitment to quality
Effective time management
Responsibilities:
Listen to customers: Understand their issues and symptoms related to their vehicles.
Perform inspections: Narrow down the cause of the problem.
Verify warranty and coverage: Ensure accurate information for service.
Provide cost estimates: Explain expenses to clients.
Record information: Maintain a database of each visit.
Draft repair orders: Clearly outline all relevant details.
Collaborate with the team: Work with supervisors and repairmen to resolve issues promptly.
Qualifications:
2-3 years experience.
Ability to do estimates
Great customer service skills
Ability to lift up to 25-30 pounds
Excellent math and writing skills
Commitment to quality
Effective time management
Additional Details
Company
confidential
Work Type
Full-time
