Tamil Voice Executive Grow with a Prominent Group

Tamil Voice Executive Grow with a Prominent Group

Job Description

Experience: 3+ yrs

Salary: Based on Previous Experience

Challenges:

The landscape of customer experience is changing quickly; proactive, individualised, and emotionally intelligent service in the customer's preferred language is replacing basic call handling. Voice Process Executives of the future must be able to use technology to resolve issues quickly, serve as true brand ambassadors, and create enduring customer loyalty through genuine, superior human engagement. By speaking their language and understanding their particular cultural demands, we hope to establish a bridge of trust and understanding with our clients and become a pioneer in regional customer care.

What you will do:

You will be in charge of managing a large number of incoming and outgoing calls from our clients that speak Tamil. This entails answering consumer complaints in a clear and patient manner, fixing problems, and offering information about goods and services. Accurately recording every encounter and working with other teams to guarantee a flawless client experience will also be part of your duties. In order to establish enduring client relationships, your exceptional communication abilities, empathy, and cultural awareness will be crucial.

We invite you to apply and explore this exciting opportunity!

Warm Regards,

HR - Maria

88708 33430

infohrmaria04@gmail.com