Tamil Voice Executive job in Rotational Shifts

Tamil Voice Executive job in Rotational Shifts

Job Description

Experience: 0 to 3 yrs

Salary: Best in Industries

Education: 8th, 10th, 12th or Above

What You will do:

Customer interaction: Respond to incoming and outgoing calls from clients, mainly in Tamil, answering their questions, giving them information, and politely and effectively resolving problems.

Solving problems involves actively listening to client concerns, determining the underlying source of problems, and offering precise, prompt, and efficient solutions.

Information Provision: Provide clients with easy-to-understand explanations of policies, procedures, goods, and services.

Documentation: Ensure that every client interaction and detail is accurately recorded in the CRM system.

Standards Adherence: In all of your dealings with customers, abide by the company's rules, regulations, and quality standards.

Cross-functional Cooperation: When required, escalate complicated problems to senior staff or the proper departments.

Ready to take the leap

HR - Maria

88708 33430

infohrmaria04@gmail.com