Business Analystcccc

Experience: 3-5 Years

If interested share your Cv to pallavi.kp@lucidspire.com

Roles and Responsibilities
????????? Customer Interaction: Assist in acting as the primary liaison between customers and the development team, supporting end-to-end product implementation and support activities.
????????? Requirement Gathering: Support in eliciting, documenting, and organizing business requirements from customers, ensuring clear understanding and alignment with product capabilities.
????????? Process Analysis: Help analyze customer business processes to design tailored functional solutions that leverage our product features.
????????? Documentation: Well versed with all the phases of product requirement documentation.
????????? Reporting: Prepare and deliver project status reports to stakeholders, keeping them informed of progress and potential issues.
????????? Training: Assist in conducting training sessions for internal teams on new product features and functionalities, and provide ongoing support to customers.
????????? Communication: Develop and manage efficient communication and feedback channels with customers to ensure their needs are met and expectations are managed.
????????? Customer Interaction: Assist in acting as the primary liaison between customers and the development team, supporting end-to-end product implementation and support activities.
????????? Requirement Gathering: Support in eliciting, documenting, and organizing business requirements from customers, ensuring clear understanding and alignment with product capabilities.
????????? Process Analysis: Help analyze customer business processes to design tailored functional solutions that leverage our product features.
????????? Documentation: Well versed with all the phases of product requirement documentation.
????????? Reporting: Prepare and deliver project status reports to stakeholders, keeping them informed of progress and potential issues.
????????? Training: Assist in conducting training sessions for internal teams on new product features and functionalities, and provide ongoing support to customers.
????????? Communication: Develop and manage efficient communication and feedback channels with customers to ensure their needs are met and expectations are managed.
????????? Internal Stakeholders Collaboration: Work closely with internal stakeholders, including product managers, developers, and QA teams, to ensure alignment and successful product delivery.
????????? Understanding Product Requirements: Collaborate with the customer to understand the requirements/feedbacks and translate them into detailed specifications for development teams.
Technical Skills
????????? Business Analysis Tools: Proficiency in tools like Microsoft Visio, Lucidchart, and Balsamiq for process modeling and wireframing.
????????? Requirement Management: Experience with tools like Jira, Confluence, and Trello for managing and tracking requirements.
????????? Data Analysis: Familiarity with data analysis and visualization tools such as Excel, Power BI, or Tableau.
????????? Database Knowledge: Basic understanding of SQL for querying databases and analyzing data.
????????? Project Management: Knowledge of project management methodologies like Agile and Scrum.
????????? API and Integration: Understanding of API concepts and integration processes.
????????? Communication: Excellent verbal and written communication skills for interacting with stakeholders and documenting requirements.
????????? Analytical Thinking: Strong analytical skills for understanding business processes and designing functional solutions.
????????? Problem-Solving: Ability to address and resolve issues effectively.
????????? Teamwork: Strong collaboration and interpersonal skills for working with cross-functional teams.