Malayalam Voice Executive need for BPO

Malayalam Voice Executive need for BPO

Job Description

Your Contribution:

Exceptional Customer Support: Handling inbound and/or outbound calls primarily in Malayalam, addressing inquiries, resolving issues, and providing accurate information with a friendly and professional demeanor.

Problem Resolution: Actively listening to customer concerns, diagnosing problems efficiently, and providing effective solutions, escalating complex issues when necessary to ensure timely resolution.

Information Accuracy: Accurately documenting all customer interactions and details in our systems, ensuring comprehensive records for future reference and service improvements.

Brand Advocacy: Representing [Your Company Name] with professionalism and courtesy, upholding our service standards and contributing to a positive brand image among our Malayalam-speaking customer base.

Feedback & Improvement: Providing valuable feedback on common customer queries or recurring issues to help improve our products, services, and support processes.

Experience: 0 to 3 yrs

Salary: Based on Company Norms

Education: 8th, 10th, 12th or Above

Location: In And Around Chennai

Immediate Joiner Mostly Preferred

Interested Candidates Contact the HR ASAP

Warm Regards,

HR - Maria

88708 33430

infohrmaria04@gmail.com