Urgent Hiring for Banking Telecaller in Chennai

Urgent Hiring for Banking Telecaller in Chennai

Job Description :

Job Title: Banking Telecaller – Customer Support Executive

Location: Chennai, Tamil Nadu

Experience : 0 to 3 Years

Job Role:

As a Banking Telecaller, you will handle inbound and outbound calls to assist customers with banking services, promote financial products, and resolve queries related to loans, credit cards, savings accounts, etc.

Key Responsibilities:

• Make outbound calls to potential or existing customers to inform them about banking products and services.

• Handle inbound customer queries regarding accounts, loans, credit cards, etc.

• Maintain and update customer databases with accurate information.

• Achieve daily/weekly/monthly targets set by the team leader.

• Follow call scripts and compliance guidelines for proper customer interaction.

• Escalate unresolved issues to the appropriate departments.

• Build long-term customer relationships through effective communication.

Qualifications Required:

• Minimum Qualification: 12th Pass / Any Graduate (B.Com, BBA, BA, etc.)

• Freshers can apply

• Basic computer knowledge and good communication skills (Tamil & English)

• Prior telecalling/customer service experience is a plus

Salary Package:

Salary Range: 12,000 – 20,000 per month
Incentives: Performance-based incentives and bonuses available
Working Hours: Day shift (9:30 AM – 6:30 PM)

Job Type:

• Full-Time

• Office-based

• Immediate Joiners Preferred

Skills Required:

• Good communication and convincing skills

• Basic knowledge of banking products

• Customer handling skills

• Target-oriented mindset

Benefits:

• Fixed salary + monthly incentives

• On-job training provided

• Career growth opportunities within the banking & finance sector

• Friendly work environment

Regards,

Sofia HR,

8220184451