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Urgent Hiring - Service Engineer

27th May, 2024 at 12:56   Jobs   Manama   11 views Reference: 21334

Location: Manama

Salary: Contact us


Roles and Responsibilities:
· Schedule and create work orders for maintenance, service repairs and replacements.
· Review and process work orders and purchase orders.
· Communicate with customers to ensure satisfaction with services provided.
· Ensure service data entry and reporting for all relevant execution data and collect daily feedback on execution and ensure all relevant data Maintained.
· Support through timely & accurate forecasting and scheduling the field operations team so that productivity and profitability targets are met.
· Dispatch technicians to emergency service calls.
· Communicate with customers to ensure satisfaction with services provided.
· Monitor technician schedules for timely completion of work orders.
· Ensure service data entry and reporting for all relevant execution data.
· Plans & schedules holidays, back-ups, training of all technicians.
· Provides regular consolidated reports to the Field Ops Team Leader /Service Manager.
· Handle all customer queries and escalate the issues appropriately and communicate action plans to the customer properly.

Requirements:

• Bachelor’s degree in mechanical or equivalent Field.
• 3-5 years of service industry experience preferably within a service
• Planning and coordination skills and customer oriented.
• Ability to handle multiple tasks and projects simultaneously.
• Understanding of safety regulations in the service industry
• Proficiency in Microsoft Office.
Interested candidates please send your CV to hr@hmdconsolidate.com.
Interested candidates please send your CV to whatsapp number (66712444) only messages strictly no calls

Additional Details

Company
confidential
Work Type
Full-time